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PROFICIENCIES & SKILLS

  • Digital Design: Adobe Creative Suite, Canva, Large Format Printing, Laser Cutting 

  • Branding/Marketing Design and Communications: Marketing Strategy, Brand Design, Email/Newsletter Marketing, Copywriting, Campaign Development and Implementation

  • Website Management: Cascade CMS, Wix, Squarespace

  • Instructional Design: Learning Management Systems, eLearning, Curriculum Development

  • Social Media: Platforms (Facebook, Instagram, LinkedIn, X, BlueSky, Reddit, Tumblr, TikTok, LinkTree, YouTube), Content Production, Scheduling (Sprinklr, Meta Business Suite)

  • Museum and Gallery Curation: Museum Planning, Museum Education, Experiential Learning Design, Exhibition Curation

  • Writing: News Articles, Content Writing, Blog Writing, Editing,

  • Project Management Software: Tableau, Workfront, Airtable

  • Events: Planning and Organization, Logistics, Onsite Coordination 

  • Windows OS, Apple OS, Microsoft 365, Google Workspace

  • Point-of-sale/SAP Software (Apple)

      

EDUCATION

  • 2025, Museum Studies Professional Development Certificate, Northwestern University – Evanston, IL

  • 2022, Instructional Design Foundations and Applications Certificate, University of Illinois Urbana-Champaign – Champaign, IL

  • 2012-2017, Bachelors of Arts in Visual Arts, University of Illinois Springfield – Springfield, IL

    • Graduated from Capital Scholars Honors Program

    • Fall 2013 Semester Dean’s List

    • Won four speech awards at Forensics Speech & Debate Team regional competitions

 

WORK EXPERIENCE

  • 2022-Present, Senior Communications Coordinator, Northwestern University – Evanston, IL

    • Designs and implements brand standards, marketing materials, and campus deliverables within the scope of The Graduate School (TGS)

    • Runs TGS social media engagement, email marketing, and website content

    • Collaborates on strategic communication initiatives, event planning, administration, research/evaluation, and graphic design requests with several Northwestern departments
       

  • 2019-2022, Operations Specialist, Apple Lincoln Park (Apple Inc.) – Chicago, IL

    • Trained employees on Apple’s inventory, customer support, and online/in-store systems

    • Prioritized all store inventory—parts, products, and tools—in a timely and efficient manner

    • Coordinated with a team to maintain stockroom, POS/SAP systems, and store operations
       

  • 2021, Instructional Designer, Apple Inc. – Chicago, IL

    • Spearheaded the Ways to Buy architecture for Apple’s global retail training curriculum

    • Identified training needs to build instructor-led, digital, and virtual training for LMS systems

    • Analyzed adult learner understanding, retention, and application of skills to develop more impactful and engaging learning materials and learning principles

    • Designed creative solutions with fast turnarounds in accordance with corporate priorities
      ​

  • 2017-2018, Product Zone Specialist, Apple Michigan Avenue (Apple Inc.) – Chicago, IL

    • Educated retail tech consumers on how to best utilize their current devices 

    • Recommended products, sessions, services, and applications that would best suit customer needs
       

  • 2016–2017, Digital Media Lab Assistant, University of Illinois Springfield – Springfield, IL

    • Assisted students and faculty with using digital media software programs, printers, and additional lab equipment within the Visual & Performing Arts Department

    • Printed media for University events and exhibitions

    • Cleaned and maintained lab equipment
       

  • 2015–2016, Student Life Graphic Designer, University of Illinois Springfield – Springfield, IL

    • Designed promotional material for Student Life events and programming 

    • Collaborated with team members on best marketing solutions to promote campus involvement through print media, social media, and guerrilla marketing
       

  • 2014, Summer Art Camp Assistant, Springfield Art Association – Springfield, IL

    • Helped curate educational crafting projects for campers, working alongside camp instructors to assist children campers to safety and successfully create their art projects

    • Prepped branded materials for annual Paint the Street community art fundraiser event

    • Prepared supplies and project examples for a variety of themed camp programs
       

  • 2012, Graphic Designer, Gallery37 (After School Matters) – Chicago, IL

    • Designed promotional materials, store merchandise, and individual projects; illustrated cityscape and still life.
       

  • 2011-2012, Journalist, Graphic Designer, The Mash (Chicago Tribune) – Chicago, IL

    • Composed news/feature and entertainment articles and headlines

    • Digitally organized newspaper layouts, website content, and social media

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EXHIBITIONS

  • August – October 2026, Constellations: Visual Arts Faculty & Alumni Exhibition, University of Illinois Springfield – Springfield, IL
     

  • May 2024, Nautical Nonsense: A Spongebob Pop-Up Art Show, First Sip Cafe – Chicago, IL
     

  • September – November 2023, Layers: A Shrek Group Art Show, Green Eye Lounge – Chicago, IL
     

  • April – May 2017, Lunchables, University of Springfield – Springfield, IL
     

  • 2017, Senior Art Preview Exhibition, University of Illinois Springfield – Springfield, IL
     

  • 2016, StARS Symposium, University of Illinois Springfield – Springfield, IL

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AWARDS & HONORS

  • September 2015, Audition Monologue (Fifth Place Speech), Butler University – Indianapolis, IN
     

  • December 2014, Impromptu (Second Place Speech), College of Lake County – Greyslake, IL
     

  • October 2014, Program Oral Interpretation (Fifth Place Speech), Butler University – Indianapolis, IN
     

  • March 2014, Fall 2013 Semester Dean’s List, University of Illinois Springfield – Springfield, IL
     

  • November 2013, Speech-to-Entertain (Sixth Place Speech), Kishwaukee Corn Classic Speech Tournament, Kishwaukee College – Malta, IL

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PUBLICATIONS

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PRESENTATIONS

  • 2024, Dawn of the Zom-Rom-Com, UChi-Con, University of Chicago – Chicago, IL
     

  • 2017, Key Issues: Recording History, Culture Through Graphic Novels, University of Illinois Springfield – Springfield, IL
     

  • 2015, Shock to the System: African American Public Memory Narratives in Static Shock (2000), University of Illinois Springfield – Springfield, IL

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ADDITIONAL LICENSES AND CERTIFICATIONS

  • Mental Health First Aid, National Council of Wellbeing, Issued March 2026
     

  • Navigating Cultures in the Global Workplace, Northwestern University, Issued November 2024

Jerica's Portrait

© 2025 by JERICA GRIFFIN-stewart.

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