PROFICIENCIES & SKILLS

Adobe Creative Suite  |  Canva  |  Mailchimp  |  Cascade CMS  |  Microsoft 365  |  Windows OS 
Apple OS  |  Learning Management Systems  |  POS/SAP Software  |  Branding  |  Marketing
Graphic Design  |  Social Media Content  |  Social Media Management  |  Content Writing  Instructional Design  |  Website Management  |  Event Coordination  |  Communications

      

EDUCATION

2025                  Museum Studies Certificate, Northwestern University – Evanston, IL

2012-2017         Bachelors of Arts in Visual Arts, University of Illinois Springfield – Springfield, IL

• Graduated from Capital Scholars Honors Program

• Debuted at three art gallery exhibitions

• Won four speech awards at Forensics Speech & Debate Team regional competitions

 

EXPERIENCE

2022-Present   Senior Communications Coordinator, Northwestern University – Evanston, IL

• Designs and implements brand standards, marketing materials, and campus deliverables within the scope of The Graduate School (TGS)

• Runs TGS social media engagement, email marketing, and website content

• Collaborates on strategic communication initiatives, event planning, administration, research/evaluation, and graphic design requests with several Northwestern departments
   

2019-2022        Operations Specialist, Apple Lincoln Park (Apple Inc.) – Chicago, IL

• Trained employees on Apple’s inventory, customer support, and online/in-store systems

• Prioritized all store inventory—parts, products, and tools—in a timely and efficient manner

• Coordinated with a team to maintain stockroom, POS/SAP systems, and store operations
   

2021                   Instructional Designer, Apple Inc. – Chicago, IL

• Spearheaded the Ways to Buy architecture for Apple’s global retail training curriculum.

• Identified training needs to build instructor-led, digital, and virtual training for LMS systems

• Analyzed adult learner understanding, retention, and application of skills to develop more impactful and engaging learning materials and learning principles

• Designed creative solutions with fast turnarounds in accordance with corporate priorities
   

2017-2018          Product Zone Specialist, Apple Michigan Avenue (Apple Inc.) – Chicago, IL

• Educated retail tech consumers on how to best utilize their current devices 

• Recommended products, sessions, services, and applications that would best suit customer needs
   

2011-2012         Journalist, Graphic Designer, The Mash (Chicago Tribune) – Chicago, IL

• Composed news/feature and entertainment articles and headlines

• Digitally organized newspaper layouts, website content, and social media